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Good Things Comes To Those Who Work For It!
Daphney Nevers's Bio:
Daphney Nevers's Experience:
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Driver at Lyft
July 2015 - Present | Massachusetts•Helping people get around the community
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Collections Rep at TimePayment
September 2016 - December 2017 | Burlington, MA•Collecting on customer’s past due balances •Researching and resolving customer disputes and inquiries regarding their lease agreements in a timely manner •Communicating via phone, email, fax, or regular mail with customers and vendors •Processing and responding to mail sent by customers, and performing other administrative duties as directed
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Call center agent at LCN Services, LLC
February 2016 - September 2016 | Salem, NH•Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes •Record names, addresses, purchases, and reactions of prospects contacted •Adjust sales scripts to better target the needs and interests of specific individuals •Answer telephone calls from potential customers and respond accordingly
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Reservations Agent at Merrimack Valley Regional Transportation Authority
April 2015 - July 2015 | Haverhill, MA•Make and confirm reservations for the elderly and disabled using telephones, faxes, mail, and computers; maintain computerized inventory of available passenger space and provide information on space reserved or available •Explain products or services and prices, and answer questions from customers •Resolve customer complaints regarding booking, ticketing and special boarding needs
Daphney Nevers's Education:
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Northern Essex Community College
2017 – 2019Associate of ScienceConcentration: Business Management: Healthcare Practice Management -
Bay Path University
2016 – 2017Bachelor of ScienceConcentration: Business Management: Healthcare Practice Management -
YMCA Training, Inc.
2011 – 2011CertificationConcentration: Administrative AssistanceActivities: Completed an extensive 26 week job training course with job simulations and internship.
Daphney Nevers's Interests & Activities:
Writing, Reading, Investing, Dancing, Singing, Driving